Help & FAQ

 

You can contact Spantik supporting team 24/7 or ask questions at https://spantik.com.au/contact

 

Do you ship to my country?

At this stage we ship only within Australia. 

 

How long does shipping take? When will I receive my order?

We ship all orders within 1-2 business day(s) of the order and item is shipped after successful payment. All our orders are shipped via Courier Company, Sendle, except if advised otherwise. 

 

After order is booked with the courier company, we send tracking information to the customer.


Can I change or cancel my order?

Sure! You can cancel, or change your order within 24 hours of confirmation. Please contact us with your name and order number at:  info@spantik.com.au.

After 24 hours, your order will have been processed and we won’t be able to make any changes or cancel it.